At 8over8 we take pride in the range of professional services we offer to our ever increasing global customer base. The aim of our professional services and support division is to provide our customers with effective backup, training and value add services to ensure their satisfaction and return on investment.

Support

Our support team are available to support nominated Super User(s) at our global customers through:

• Email support on support@8over8.com
• Telephone support desk on +44-2871-295930.

Training

A number of training solutions are available to our customers.

These solutions include:

• ProCon Classroom based training for up to six people per session per day
• ProCon Super User training
• ProCon Train the trainer courses
• ProCon One to One intensive training
• ProCon Web based training for up to four users
• ProCon Engineer Course (Technical)

Implementation

8over8 offers a full range of product implementation and deployment services.

8over8 implementation services include:

• Business process analysis
• Data migration
• Installation and configuration
• Template population
• Data population
• Testing and sign-off services
• Corporate branding

Consultancy

8over8 employs highly skilled consultants and engineers to offer a range of consultancy services.

8over8 consultancy services include:

• Hand-holding to provide dedicated on-site support during initial period after acceptance.
• Process mapping to document processes relating to supplier pre-qualification, tendering and contract management that span multiple IT system and organisational boundaries.

Click here to request more information about our product or services.