ProCon Product Consultant
ProCon Product Consultant, reporting to the Programme Manager
COMPANY DESCRIPTION
8over8 Ltd. is a UK-based software and services company, whose flagship product, the ProCon Contract Lifecycle Management System is being adopted by a growing number of International Oil & Gas Companies as the standard solution for capital construction contract management. 8over8 already has an established customer base, but as a result of major recent project wins we are looking to establish permanent presences in Houston and Abu Dhabi, as well as adding to the our existing London-based Services Team, to provide effective pre- and post-sales support to current and potential customers.
RESPONSIBILITIES
The role’s primary responsibilities are within the ProCon Implementation Team:
· Participate in business process design workshops with 8over8 Customers to capture functional requirements based on definition of customer business processes and workflows
· Configure the ProCon application based on a documented Functional Specification compiled by an 8over8 Senior Product Consultant and agreed with the Customer
· Work directly with Customer Lead Users to optimise the configuration and use of the system
· Manage the User Acceptance Testing Cycle through to completion and acceptance by the Customer
In addition the role will involve an element of Customer Support:
· Provide first line support to Middle East based customers to resolve queries and manage the customer change request pipeline
· Work with the UK-based Customer Support Team to resolve customer queries requiring 2nd Line Support
EXPERIENCE
|
Industry/Discipline |
Required |
Complementary |
|
Oil & Gas/Mining |
3+ years* |
|
|
Engineering/Construction |
3+ years* |
|
|
Contracting & Procurement |
3+ years* |
|
|
Software Development/ISV |
|
3+ years |
|
Consulting |
|
1+ years |
|
Supply Chain Management |
|
3+ years |
* - either Oil & Gas or Engineering & Construction or Contracting & Procurement experience is acceptable
|
Function |
Required |
Complementary |
|
Contract Management |
3+ years |
|
|
Contract Administration |
3+ years |
|
|
Operations Procurement |
|
2+ years |
|
Business Process Analysis |
|
1+ years |
|
Project Management |
|
2+ years |
|
Business Systems Management |
|
2+ years |
SKILLS
|
Skill |
Required |
Preferred |
Optional |
|
Working with buyers and/or suppliers to manage complex projects/deliverables |
X |
|
|
|
Operational Procurement |
|
|
X |
|
Contracting & Procurement Strategy formulation |
|
X |
|
|
Compilation and evaluation of ITT/RFx |
X |
|
|
|
Professional Communication (oral and written) |
X |
|
|
|
Business Process Mapping |
|
X |
|
|
Task Analysis and Effort Forecasting |
X |
|
|
|
Managing IT-led change to business processes |
|
X |
|
|
Translating business requirements into specifications and action plans |
|
X |
|
|
Use of Business Process Management systems (ERP – SAP preferred) |
X |
|
|
|
Use of Business Process Management systems (web-based) |
|
X |
|
ATTRIBUTES
|
Attribute |
Required |
Preferred |
Optional |
|
Analytical |
X |
|
|
|
Flexible, adaptable |
X |
|
|
|
Independent, self-motivated |
X |
|
|
|
Comfortable presenting to an audience |
X |
|
|
|
Able to negotiate deliverables to customers within time and budget constraints |
X |
|
|
|
Ability to work to deadline |
X |
|
|
|
Commercially-focussed |
X |
|
|
TERMS
Working hours: 09h00 – 17h30 when office-based; determined by project requirements when on customer site.
Place of work: UK, North America, and UAE positions are available. Frequent travel to customer sites within existing markets will be required.
Salary: Dependent on experience. Company bonus scheme based on achievement of individual and company targets; performance and salary reviewed annually.
Benefits: TBC
In-depth product and implementation methodology training will be provided.
Please apply to jobs@8over8.com